Privacy Policy
At Hawk K9, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with us.
Information We Collect
We collect personal information to process your orders, improve your shopping experience, and provide customer support. The types of information we may collect include:
- Personal Information: Name, email address, phone number, shipping address, and billing information.
- Payment Information: Payment details (e.g., credit/debit card information) are securely processed by third-party payment providers such as Stripe and WooPayments. Hawk K9 does not store full payment details on our servers.
- Technical Information: IP address, browser type, and device information to enhance website functionality and user experience.
- Order History: Details of purchases and preferences to improve future offerings and services.
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including shipping and returns.
- To handle payments securely via Stripe and WooPayments.
- To communicate with you about your orders, updates, promotions, or support inquiries.
- To improve our website and services based on user behavior and feedback.
- To comply with legal obligations, such as fraud prevention and tax compliance.
Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with trusted third parties under these circumstances:
- Payment Processors: Stripe and WooPayments handle all financial transactions securely.
- Shipping Partners: To deliver your orders to your address.
- Service Providers: For website hosting, analytics, and marketing tools.
- Legal Compliance: If required by law or to protect our legal rights.
Data Security
We implement industry-standard security measures to protect your data, including encryption and secure server storage. Payment information is handled directly by Stripe and WooPayments, which comply with strict PCI DSS standards.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings, though this may affect certain functionalities.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at [Insert Contact Email].
Third-Party Links
Our website may contain links to third-party sites. Hawk K9 is not responsible for the privacy practices or content of those sites. Please review their policies before sharing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Email: hawk.canine@gmail.com
We appreciate your trust in Hawk K9 and are committed to safeguarding your privacy while providing exceptional service.